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Text-message program documentation

SMS consent: recorded customer journeys

These complete, silent recordings show the actual customer interface using fictional customers in the historical beta test environment. This is preserved historical carrier evidence, not a current beta experience. The recordings cover account verification, optional consent, successful submissions, and independently saved preferences. They do not demonstrate live SMS delivery. Marketing texts are not currently sent.

Account verification in these recordings uses development test email addresses and codes; it does not demonstrate real email delivery. Videos show only the website viewport, without browser tabs or an address bar.

New customer — appointment and service texts only

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View all 9 screenshots
Studio homepage — real private-path link
Studio homepage — real private-path link
Consultation entry — functional Create account and Sign in
Consultation entry — functional Create account and Sign in
Actual account creation with a fictional development email
Actual account creation with a fictional development email
Actual email-code verification screen (development test account)
Actual email-code verification screen (development test account)
Entire actual waitlist page, including disclosures and submit button
Entire actual waitlist page, including disclosures and submit button
Both real SMS choices unchecked; independent from email
Both real SMS choices unchecked; independent from email
service: actual consent selection and full disclosures
service: actual consent selection and full disclosures
Working request submission, after the actual consent choices
Working request submission, after the actual consent choices
Real next-step screen after successful request submission
Real next-step screen after successful request submission

New customer — no text messages

Download the complete silent recording
View all 9 screenshots
Studio homepage — real private-path link
Studio homepage — real private-path link
Consultation entry — functional Create account and Sign in
Consultation entry — functional Create account and Sign in
Actual account creation with a fictional development email
Actual account creation with a fictional development email
Actual email-code verification screen (development test account)
Actual email-code verification screen (development test account)
Entire actual waitlist page, including disclosures and submit button
Entire actual waitlist page, including disclosures and submit button
Both real SMS choices unchecked; independent from email
Both real SMS choices unchecked; independent from email
no-sms: actual consent selection and full disclosures
no-sms: actual consent selection and full disclosures
Working request submission, after the actual consent choices
Working request submission, after the actual consent choices
Real next-step screen after successful request submission
Real next-step screen after successful request submission

New customer — future-marketing preference only

Download the complete silent recording
View all 9 screenshots
Studio homepage — real private-path link
Studio homepage — real private-path link
Consultation entry — functional Create account and Sign in
Consultation entry — functional Create account and Sign in
Actual account creation with a fictional development email
Actual account creation with a fictional development email
Actual email-code verification screen (development test account)
Actual email-code verification screen (development test account)
Entire actual waitlist page, including disclosures and submit button
Entire actual waitlist page, including disclosures and submit button
Both real SMS choices unchecked; independent from email
Both real SMS choices unchecked; independent from email
marketing: actual consent selection and full disclosures
marketing: actual consent selection and full disclosures
Working request submission, after the actual consent choices
Working request submission, after the actual consent choices
Real next-step screen after successful request submission
Real next-step screen after successful request submission

New customer — both independent choices

Download the complete silent recording
View all 9 screenshots
Studio homepage — real private-path link
Studio homepage — real private-path link
Consultation entry — functional Create account and Sign in
Consultation entry — functional Create account and Sign in
Actual account creation with a fictional development email
Actual account creation with a fictional development email
Actual email-code verification screen (development test account)
Actual email-code verification screen (development test account)
Entire actual waitlist page, including disclosures and submit button
Entire actual waitlist page, including disclosures and submit button
Both real SMS choices unchecked; independent from email
Both real SMS choices unchecked; independent from email
both: actual consent selection and full disclosures
both: actual consent selection and full disclosures
Working request submission, after the actual consent choices
Working request submission, after the actual consent choices
Real next-step screen after successful request submission
Real next-step screen after successful request submission

Existing customer — change and revoke text preferences

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View all 9 screenshots
Real client-profile completion; adding a phone does not grant SMS consent
Real client-profile completion; adding a phone does not grant SMS consent
Existing customer's actual Client Hub
Existing customer's actual Client Hub
Service-only consent preserved from the actual waitlist submission
Service-only consent preserved from the actual waitlist submission
Service revocation saved and verified after reload
Service revocation saved and verified after reload
Future-marketing preference saved while service remains off
Future-marketing preference saved while service remains off
Both purposes off after reload
Both purposes off after reload
Fresh independent service choice
Fresh independent service choice
Working Privacy Policy link and actual SMS privacy section
Working Privacy Policy link and actual SMS privacy section
Working Terms link and actual SMS terms
Working Terms link and actual SMS terms

Mobile customer — full account and request journey

Download the complete silent recording
View all 7 screenshots
Studio homepage — real private-path link
Studio homepage — real private-path link
Consultation entry — functional Create account and Sign in
Consultation entry — functional Create account and Sign in
Actual account creation with a fictional development email
Actual account creation with a fictional development email
Actual email-code verification screen (development test account)
Actual email-code verification screen (development test account)
Entire actual waitlist page, including disclosures and submit button
Entire actual waitlist page, including disclosures and submit button
Working request submission, after the actual consent choices
Working request submission, after the actual consent choices
Real next-step screen after successful request submission
Real next-step screen after successful request submission

Recorded historical beta source: e4c57264e1b6a6d31984e26804e30fa6622f8b90. Consent disclosure: sms-consent-2026-09-04.v3.

The service confirmation and public explanatory wording were subsequently updated; the recorded checkbox disclosures and independent consent choices are unchanged.

Media provenance and checksums